Process360’s Salesforce Practice is a team of technology experts with broad domain and CRM solutions experience. Our team members have supported customers worldwide across multiple industry verticals to design and deploy robust, scalable Salesforce CRM solutions.

We are a Salesforce registered partner who is highly quality conscious, committed to customer success, dedicated to continuous learning and ever willing to go above and beyond to ensure we bring value in all our customer engagements.

Salesforce

Strong Salesforce solutions delivery capabilities driven and managed by Salesforce Certified experts with a wide range of experience in CRM solution delivery across multiple cloud solutions, geographies and industry domains.

We offer services tailored to your needs and industry-specific solutions for specific industries.

SUPPORTED SOLUTIONS AND APPLICATIONS

Our Team

Seasoned Salesforce certified professionals with strong understanding of CRM and Salesforce solutions across multiple industry domains combined with a desire to continuously learn and enhance their skills / knowledge.

We are committed to Customer Success and ensuring the customer is at the front and centre of all our actions.

INDUSTRY SOLUTIONS VERTICALS

Our Salesforce resources possess strong domain knowledge and implementation experience spanning across multiple industry domains.

We offer industry aligned accelerators / frameworks to fast track solutions delivery for financial services, real estate, manufacturing, automotive, consumer goods and health/pharma industries.

Please visit our Industries and Solutions sections to understand our industry solutions.

Application Support & Maintenance

Effective SLA-driven Support provided by Salesforce experts at highly optimized costs. We ensure the application is continuously aligned to business demands and enhancements are delivered at the speed of user needs.

Effective SLA driven Support provided by Salesforce experts at highly optimized costs. Ensures Application is continuously aligned to business demands and enhancements are delivered at the speed of user needs.

Centre of Excellence Setup

 Setup your in-house COE powered by your own business and IT experts augmented by seasoned Salesforce certified technical experts from Process360. Leverage in house resident knowledge combined with technology experts to design and maintain robust high-performance applications.

Digital Transformation

Transformation is a continuous journey to anticipate and keep pace with ever evolving business needs, rapidly changing market place and fast-paced technological disruptions. Partner with Process360 to look ahead and combine forces to plan and drive your organisation’s Digital Transformation initiatives.

Implementation Services

Process-driven, standards and best-practices based solution implementations managed by highly experienced Salesforce certified project delivery professionals. Our processes are aimed for on-time, on-budget deliveries while complying with strict quality standards.

Fast Track Project Delivery

Rapid application deployment and go-live to provide speed to market, faster ROI, quick user adoption with a low upfront investment. Our fast-track offer helps you hit the ground running and lays a solid foundation for progressively enhancing the solution.

User Adoption Services

Challenged with low user adoption, sub-optimal use of licenses, low user satisfaction scores, low return on investments? Explore our user adoption services to review application usage issues and design an effective plan to address user adoption issues.

Migration to Salesforce

Stuck with a legacy CRM solution that is not able to scale your current demands and unable to leverage the benefits of cloud-based solution, Process360’s migration services can help you migrate and transition smoothly to Salesforce’s CRM cloud solutions with minimal / no disruptions.

Solution Design Optimisation

Facing performance and scalability issues that are slowing down your ability to respond to market demands and / or resulting in sub-optimal response times and highly unhappy users? We can help with our solution design optimisation reviews to recommend enhancements to optimise design and application performance.